KDSlot Privacy Policy – Our Commitment to Protecting Your Data

KDSlot is an online entertainment platform offering slots, live casino, Sports Betting, e-sports, and digital lottery services to Malaysian users. In providing these services, we are required to collect and process certain personal data from our members.

This Privacy Policy applies to all personal data we collect through:

• The kdslot.ws website and all associated subdomains
• KDSlot Mobile App (where available)
• Your interactions with our customer support team
• All financial transactions carried out through the platform

KDSlot collects various categories of data depending on how you interact with our platform. The table below summarises the key data categories:

KDSlot collects your personal data through several channels:

• Direct Registration: When you register an account, we collect your name, phone number, email address and date of birth
• Financial Transactions: During the deposit process via Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, or FPX (Maybank2u, CIMB Clicks), we receive transaction information from the respective payment service providers
• Platform Usage: Automatically through system logs, cookies and tracking technologies while you play slots, Live Casino, Sports Betting or e-sports
• KYC Verification: When you are required to upload identity verification documents such as your MyKad or bank statement
• Communication: When you reach out to customer support via live chat, email or WhatsApp
• Third Parties: From payment providers, anti-fraud services, and legitimate business partners — only information necessary for a specific purpose

KDSlot processes your personal data on valid legal bases including contract performance, legal obligations, legitimate interests, and your consent. The specific purposes of processing are:

• Account Management: Creating, verifying and managing your KDSlot member account
• Transaction Processing: Processing deposits and withdrawals via legitimate Malaysian payment methods
• Legal Compliance: Meeting KYC (Know Your Customer), AML (Anti-Money Laundering), and other regulatory requirements
• Platform Security: Detecting and preventing fraud, unauthorised access, and illegal activity
• Responsible Gaming: Monitoring gameplay patterns to identify signs of problem gambling and applying protective tools where appropriate
• Customer Support: Providing technical assistance and resolving enquiries or complaints
• Marketing (with Consent): Sending you information about KDSlot's latest promotions, bonuses and offers — only where you have consented to receive such communications
• Service Improvement: Analysing usage patterns to improve the platform, refine the interface, and introduce new features

KDSlot does not sell your personal data to any party. However, under certain limited and controlled circumstances, we may share data with the following parties:

• Payment Service Provider: Touch 'n Go, GrabPay, DuitNow, Boost, ShopeePay, and FPX banks to securely process your financial transactions
• Game Provider: Game software companies such as Pragmatic Play, Evolution Gaming, and others, to provide the games you play — data is shared only to the extent necessary
• Anti-Fraud Services: A fraud detection platform that helps safeguard your account and the overall security of the platform
• Legal Authority: Where required by Malaysian law, court order, or direction from a competent authority such as Bank Negara Malaysia or the police
• Professional Advisors: Accountants, lawyers or auditors bound by strict confidentiality obligations

All third parties we work with are required to process your data in accordance with data protection standards equivalent to or stricter than our own.

KDSlot continuously invests in the latest security infrastructure to protect your personal data from unauthorised access, loss, misuse, or disclosure. Our key security measures include:

• 256-bit SSL Encryption: All communications between your device and KDSlot's servers are fully encrypted
• Data Encryption at Rest: Sensitive data is stored in encrypted form within our databases
• Two-Factor Authentication (2FA): Available as an additional layer of protection for your account
• 24/7 Monitoring: Security monitoring systems operate around the clock to detect suspicious activity
• Internal Access Controls: Only authorised personnel may access members' personal data, and solely for permitted purposes
• Regular Security Audits: Independent penetration testing and security audits are conducted on a regular basis

KDSlot retains your personal data only for as long as necessary to fulfil the purposes outlined in this Policy, or as required by applicable law:

• Active Account Data: For as long as your KDSlot account remains active
• Financial & Transaction Data: Minimum 7 years in accordance with Malaysian tax and financial legal requirements
• KYC Data (Identity Verification): Minimum 5 years after account closure in accordance with AML requirements
• Communication Logs: 2 years for dispute resolution and customer support purposes
• Cookie Data: From a few seconds (session cookies) to 2 years (user preference cookies)

Once the retention period expires, data will be securely deleted or fully anonymised so that it can no longer be linked to you.

Under Malaysia's PDPA, you have the following rights regarding your personal data held by KDSlot:

KDSlot uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as login, game sessions, and security. Cannot be disabled.
• Functional Cookies: Remembering your preferences such as language and display settings for a more personalised experience
• Analytical Cookies: Helping us understand how users interact with the platform for improvement purposes — data is collected anonymously
• Marketing Cookies: Used to deliver relevant promotions — only with your consent

You can manage cookie settings through your web browser. However, disabling certain cookies may affect the functionality of some parts of the KDSlot platform.

The KDSlot platform is strictly for individuals aged 21 and above. We do not knowingly collect or process personal data from individuals under the age of 21.

Should we discover that we have inadvertently collected data from an underage individual, we will take immediate steps to delete that information and close the relevant account.

If you believe your child or any underage individual has registered an account on KDSlot, please contact us immediately at support@kdslot.ws.

KDSlot reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments.

When material changes are made, we will:

• Updating the "Last Updated" date at the top of this page
• Displaying clear notices on the KDSlot platform
• Notifying members via email or in-platform messages for significant changes

Your continued use of the KDSlot platform after any changes are published will be considered your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or how KDSlot handles your personal data, please contact our Data Protection Officer (DPO):

• Email: support@kdslot.ws (subject: "Privacy Inquiry")
• Live Chat: Available 24/7 on the KDSlot platform
• Response Time: We aim to respond to all privacy enquiries within 5–10 business days

For complaints that cannot be resolved directly with us, you have the right to submit a formal complaint to Personal Data Protection Commissioner of Malaysia under the Ministry of Communications and Digital.